How to claim your refund in Holland
As a non-EU resident, you are entitled to claim back the tax you pay on your purchases when you take them home. The VAT, 19%, of the net purchase price amounts to 15,97% of the purchase price. Your refund is the percentage of the purchase price minus an administration fee. Your goods must be exported within 3 months plus month of purchase.

In the store
Shop wherever you see the Global Refund TAX FREE SHOPPING sign. If you spend more than € 50 in one store in one day, always ask for your Global Refund Cheque.

When leaving the European Union from Amsterdam Airport Schiphol
At landside:
Before check-in, please go direct to the Global Refund Cash Refund Office. Simply show your purchases, receipts, passport, ticket/s and Global Refund Cheques. The Global Refund personnel will check your export goods. Get your refund by immediate cash, direct crediting to a chosen credit card, Dutch bank account, or bank cheque sent to a chosen address.

At airside/ for hand luggage:
After check-in at the transit desk, please go directly to the Global Refund Cash Refund Office. Simply show your purchases, receipts, passport, ticket/s and Global Refund Cheques. The Global Refund personnel will check your export goods and a refund will be given.

When the Global Refund Office is closed:
Please visit customs on landside at terminal 2, and on airside at terminal 3. Show your purchases, receipts, passport, ticket/s and your Global Refund Cheques will be stamped by customs officials. You can cash your stamped Global Refund Cheques at ABN Amro bank on airside at terminal 2.

When leaving the European Union from other exit points
Go to customs before you check in. Show your purchases, receipts, passport, ticket(s) and Global Refund Cheques to get your forms validated by a customs stamp. Get your refund by credit card or cash at one of our more than 160 International Cash Refund Points worldwide.